Goodman & Animeal Transform Pet Wellness with Innovation

Goodman & Animeal Transform Pet Wellness with Innovation

Welcome to a journey of compassion, innovation, and unwavering commitment to pet wellness. At Animeal & Goodman VetCare, we're not just about providing services; we're about creating a legacy of care and excellence in the pet healthcare industry. Recently recognized by Outlook India for our pioneering efforts in pet wellness, this accolade is a testament to our journey's passion, dedication, and success. Join us as we delve into the story of Animeal & Goodman, a tale of vision, growth, and revolutionary change in the world of pet care.

The Genesis of a Vision: From Goodman Chemist to Animeal

In the heart of India's bustling streets, a dream took shape in 1989. M.G. Patil, our founder, started with a simple yet profound vision – every pet deserves access to the best care. This dream gave birth to Goodman Chemist, a humble pet medicine store that soon blossomed into Goodman VetCare Private Limited. Under the stewardship of his sons, Vishal and Vipul Patil, our journey has been nothing short of extraordinary. From a small store to a nationwide phenomenon, Animeal's story is one of relentless pursuit of excellence. Our father's vision – to deliver exceptional pet care at fair prices, with service that exceeds expectations – remains our guiding star. This journey has not just been about expanding our footprint but about embedding ourselves deeply in the hearts of countless Indian pet parents. Our transformation from a brick-and-mortar store to a digital haven for pet care has been revolutionary. It's not just the transition to an online platform that sets us apart; it's our understanding of the urgency and emotional connection in pet healthcare. We’re more than just an online pharmacy; we're a lifeline for pets and their families, delivering care right to their doorsteps, sometimes on the very day it’s needed.

Beyond a Pet Pharmacy – A Lifeline for Pets

Animeal's essence lies in its ability to transcend traditional pet pharmacy roles. We aren't just a business; we are a lifeline for pets in need. Our service extends beyond mere transactions to encompass a heartfelt commitment to pet welfare. This ethos is manifested in several key areas:

Same-Day Doorstep Delivery: Understanding Urgency

In pet healthcare, time is often of the essence. Recognizing this, we pioneered same-day doorstep delivery. This service isn't just about convenience; it's about being there for pet parents when they need us the most. Whether it's critical medication or essential supplies, our swift delivery ensures that no pet has to wait longer than necessary for care.

24/7 Pet Pharmacy: A Testament to Dedication

Our initiative to create Mumbai's first 24/7 pet pharmacy arose from a simple yet profound understanding: pet emergencies don't adhere to business hours. This round-the-clock service symbolizes our unwavering commitment to be there for pets and their owners, regardless of the time or day. It's a promise of reliability and trust that pet parents can always count on.

Listening to the Community – A Catalyst for Innovation in Pet Wellness

At the heart of Animeal's evolution is our deep-rooted connection with the pet owner community. Their voices have been crucial in shaping our journey, driving us towards meaningful innovations:

Fairly Priced Medicines and Home Delivery: Bridging Gaps in Pet Wellness

One of the recurring concerns voiced by pet parents was the high cost of medicines at veterinary clinics. In response, we revolutionized pet care by providing fairly priced medicines with the convenience of home delivery. This step not only made pet care more accessible but also more affordable, ensuring that quality healthcare is not a privilege but a right for every pet.

Community Feedback: Driving Change

Our close interaction with the community has been a rich source of insights, guiding us to continually refine and enhance our services. Every suggestion and piece of feedback is an opportunity for us to grow and better serve the needs of pets and their families.

Expanding Horizons – Geographical and Community Outreach

Animeal's aspirations are not confined to our current operations. Our vision encompasses a broader horizon, focusing on both geographical expansion and deeper community engagement:

Nationwide Expansion: Bringing Quality Care to All

Our ambition is to make Animeal a household name for pet care across India. We are actively expanding our delivery network to reach every corner of the nation. The upcoming store in Andheri is a step towards enhancing our service delivery, bringing us closer to pet parents in diverse locales.

'Paws in the Park': Fostering Pet Welfare

Our commitment to pet welfare extends beyond our services. Initiatives like 'Paws in the Park', where we vaccinated over 1500 pets for free, showcase our dedication to the broader pet community. These efforts are not one-offs; they are part of a larger plan to scale up and spread wellness to more pets, especially those often overlooked.

A Culture of Passion and Growth

At Animeal, our growth is not just measured in numbers, but in the spirit and passion of our team. This section delves into the unique culture that drives our organization:

Team Spirit: The Heart of Animeal

Our team is our greatest asset. Each member is united by a shared love for pets and a collective mission to make a meaningful impact. This passion is not just a professional requirement; it's a way of life that resonates through every aspect of our work. Our culture celebrates this passion, fostering a workplace where dedication to pet welfare is as natural as breathing.

Doubling in Size: A Testament to Our Growth

Animeal's expansion is a reflection of our success and the trust placed in us by pet parents. We are on track to double our team size by next year, allowing us to serve more pets and their families with the same level of care and empathy that defines us. This growth is not just in numbers; it's an expansion of our capacity to love and care for every pet we encounter.

Innovating for the Future

Innovation lies at the core of Animeal's philosophy. We continually strive to blend technology with empathy, ensuring that every pet receives the best possible care:

Managing Mumbai's Largest Government Veterinary Hospital Pharmacy

Our recent achievement in managing the in-hospital pharmacy of Mumbai's largest government veterinary hospital is a significant milestone. This not only showcases our capability and trustworthiness but also allows us to extend our reach to more pets in need, ensuring they receive the best treatment available.

Prescription Upload Facility: Technology Meets Empathy

Our innovative prescription upload facility is a prime example of how we're using technology to enhance pet care. This feature allows for immediate pharmacist consultation, making the process of getting necessary medication quicker and more efficient. It underscores our commitment to combining cutting-edge technology with the compassionate care that every pet deserves.


As we continue our journey, our mission remains clear and steadfast: to build a brand synonymous with trust, care, and reliability. A brand where pet parents know their furry family members are in the best hands. Our story is one of growth, compassion, and an unwavering dedication to the well-being of pets. With a 40% annual increase and a vibrant ecosystem at Animeal, we are a place where work is driven by love, and service is delivered with a heartfelt commitment to the health and happiness of every pet we serve. Our future is filled with exciting possibilities, including expanded presence in tier 2 cities and rural areas, bringing quality care to farm animals and pets alike. As we adapt to market shifts and embrace technology, we forge a path to lead the pet pharma industry in India. At Animeal, we are more than just a company; we are a family united by our love for pets. Join us on this remarkable journey, where every step we take is for the love of pets, today and always.
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